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Browsing Artykuły (WNEZ) by Author "Petrykowska, Joanna"

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Browsing Artykuły (WNEZ) by Author "Petrykowska, Joanna"

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  • Petrykowska, Joanna (2009-08-18)
    The paper demonstrates that the customer service is one of the main problems which constitutes the essence of logistics. It means that the realization of the appropriate quality of customer service (from the customer and ...
  • Petrykowska, Joanna (2014-02-21)
    This paper discusses the specific features of social advertising, and it shows the most used ways to influence its recipients. These include primarily emotive (mostly negative), the use of rewards and punishments, appropriate ...

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