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Modelling customers' intentions to use contactless cards

Repozytorium Uniwersytetu Mikołaja Kopernika

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dc.contributor.author Polasik, Michal
dc.contributor.author Wisniewski, Tomasz Piotr
dc.contributor.author Lightfoot, Geoffrey
dc.date.accessioned 2021-12-27T16:45:53Z
dc.date.available 2021-12-27T16:45:53Z
dc.date.issued 2012
dc.identifier.citation International Journal of Banking, Accounting and Finance, 4(3), 2012, pp. 203–231.
dc.identifier.issn 1755-3849
dc.identifier.issn 1755-3830
dc.identifier.other 10.1504/IJBAAF.2012.051590
dc.identifier.uri http://repozytorium.umk.pl/handle/item/6683
dc.description.abstract Since their introduction in the USA in 2002, contactless card payment systems have been widely regarded as the pinnacle of current retail banking technology. However, the potential demand and usage of this innovation has hitherto received little attention from the academic community. Ours is one of the first papers that explore the factors that are likely to govern acceptance and intentions to take-up the technology. The analysis utilises the methodological framework of the technology acceptance model (Davis, 1989; Davis et al., 1989) and develops a range of empirical representations. Our results lend support to the TAM conceptualisation and also indicate that some demographic characteristics imprint upon the intentions of potential users.
dc.description.sponsorship Polish Ministry of Science and Higher Education, Grant No. N N113 308835
dc.language.iso pol
dc.publisher Inderscience Enterprises Ltd.
dc.subject contactless cards
dc.subject debit cards
dc.subject radio frequency identification
dc.subject RFID
dc.subject technology acceptance model
dc.subject TAM
dc.subject retail payments
dc.subject Polish banking
dc.title Modelling customers' intentions to use contactless cards
dc.type info:eu-repo/semantics/article


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